Common questions
Here are some of the most common questions, but don’t hesitate to contact us if you have any others.
Does my insurance cover the air ambulance cost?
The answer is very rarely does an insurance provider cover the air ambulance cost. The policies of insurance companies are constantly changing and the best way to find out if all or part of your trip is covered is to call us. We will check everything for you.
Does Medicaid or Medicare pay for this service?
What forms of insurance do you accept?
We work with all of the major comprehensive health care insurers, for example Blue Cross & Blue Shield, Aetna, AIG and many others. We will work with your insurance company to determine your coverage and we will generally accept their letter of guarantee. You will be responsible only for the amount that they do not cover.
Will Cheap Air Ambulance help me submit insurance papers?
No, you are required to submit all claims for reimbursement from your insurance company, unless we have pre-approved the transport with your insurance.
What is included in your quote?
What form of payments does Cheap Air Ambulance accept?
Cheap Air Ambulance accepts payments in the form of money orders, bank wire transfers, cashier’s checks, personal checks, cash and all major credit cards. Prices are a cash discount, but our Long Distance Medical Transport Coordinators will work with you to process multiple forms of payment if necessary. They are also more than happy to refer you to a financing company. Please provide the patient’s insurance information and we will work with their insurance provider to obtain payment authorization for your patient.
Do you have references available?
Yes, we have an extensive list of current and past clients. Cheap Air Ambulance sends out Quality Performance Surveys for each transfer that Cheap Air Ambulance arranges. These surveys serve not only as quality control feedback, but also as real time references for our future patients and their families. We are proud to say that our client post service follow up is extremely positive. Please visit our testimonials page to read what our clients are saying about us.
How long has Air Ambulance Network been in business providing air medical services?
Since 1971, Cheap Air Ambulance has been a leader in air medical transport, providing Medical Escorts, Air Ambulances, and International Commercial Stretcher services. As one of the oldest air ambulance providers in the U.S., we continue to prioritize patient care, offering top-tier medical flights and medevacs worldwide.
Who is the director of medical flights?
We have a true medical director overseeing every flight.
Dr. Stanley Thomas (Medical Director) is an emergency room physician in Tampa Florida. He also is active in the emergency departments in Kansas City, Kansas. He has been active in the aero Medicine for over 20 years.
Are you licensed?
Yes, we are licensed for Advanced Life Support and Inter-facility transfers. We only work with licensed sub contractors and operators so you can rest assured knowing that everyone is licensed, including all ground transport and air transportation.
What are your hours of operations?
Cheap Air Ambulance is staffed 24 hours a day everyday for transfer requests, The business offices are open 9am-5pm EST.
Can Family or Friends accompany the patient?
Family members/passengers may travel without charge. The number of passenger is based on the aircraft, the patient’s health, and the length of the transport. Typically one or two passengers can fly along with the patient. If the patient is highly unstable and may require significant interventions during flight, the flight team may choose to limit the passengers that accompany the patient. This would be determined in advance of the transport. Please see that all passengers have a government issued photo ID with them if they are over the age of 16 for domestic flights and have a current passport for international flights.